Salesforce is a cloud-based customer relationship management (CRM) platform for supercharging every part of your company that interacts with customers — including marketing, sales, commerce, and service.

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The best customer experience platform

The modern consumer can easily find alternative suppliers if her needs are not being met.  Company profitability is enhanced by excellent customer service, sales and support.  

Salesforce works by unifying your customer touchpoints on one integrated CRM platform.  This breaks down the silos between your marketing, sales, commerce, service and IT teams by giving everyone a single, shared view of your customers.

  • Create more engaging marketing
  • Sell smarter and faster
  • Connect every commerce channel
  • Better support every customer
  • Easily build apps for every role

You need to create a single customer view that supports your customer experience team and enables them to deliver a seamless personalised service.  Disparate customer data housed in legacy systems leads to clumsy processes which hamper the effectiveness of marketing, sales and service teams.  

Many companies are choosing Salesforce cloud CRM solutions. Technology integration around CRM software enables seamless customer interactions regardless of channel with perfect information about customer history.

Choose Salesforce + Fronde

Fronde has been a Salesforce Partner since 2007.  Successful CRM implementations are built on our skills in customer strategy, technology delivery and support.  We create the optimal technology integration for your business which overcomes siloed operations and data. Choose Fronde and get an interoperable single solution.

Selecting your Salesforce integration partner is challenging.  Fronde can help you understand the implications for your industry vertical within the Salesforce context.  Our ideal client relationship starts with a briefing about your technology challenges.  It is easier to solve your IT problem before deciding on software selection than to retro-fit problem solving after technology has been chosen.    

Contact us about Salesforce today

"Salesforce Lightning customers are creating significant value by enabling delivery of timely and highly relevant new applications and features to the business.... Results from this study include: 29% higher productivity, 57% faster IT development lifecycle; and $3.74 million higher revenue per organisation per year."

- IDC, September 2018