Mobile and Online Channels

Fronde is a leading developer of mobile and online solutions. Our competency covers both the business-to-consumer and business-to-employee domains. We understand the mobile and online environment, we know how to maximise the business value of a solution and we're experienced in building solutions that are resilient enough for carrier environments.

Fronde provides specialist IT consulting services for mobility solutions - such as Txt-a-Park™ - as well as web-based applications that support mobile functionality - such as accessing important online account information via your mobile handset. Our international subsidiary, Fronde Anywhere , provides specialist mobile banking, payment and security products for the international financial services sector.

Our online expertise includes building and hosting online business payment and transaction systems and delivering relevant and personalised service - such as purchasing products, redeeming rewards or points and accessing and changing account information - to your customers. Our expertise includes migrating a company’s main customer interface to the web and building one of New Zealand’s largest Microsoft SQL databases that provides public access to property valuation information.

Fronde's team of mobility, security, architecture and integration experts will ensure that your move to a mobile and online environment is not only a seamless experience, but also one that fits your needs.

Workforce Mobility

Getting your workforce on the road

Mobilising your workforce can present a number of challenges, particularly relating to security and efficiency. How can you make sure that the right people are accessing sensitive business information? How can you make sure that no information of value has been stored on a mobile device if it is lost or stolen? How can you provide a platform that enables your employees to work as efficiently when they are out of the office as in?

At Fronde, we don’t just specify and implement. We ensure that the scope of the solution takes into account all of your business needs. Fronde’s team of mobility, security, architecture and integration experts will ensure that your move to a mobile workforce not only a seamless experience but also one that fits your needs.

Fronde’s suite of workforce mobility solutions ranges from designing bespoke solutions to integrating our mobility products such as TwoSecure and Salesforce.com.

The difficulty for many businesses wanting to meet this growing customer demand is the development of sound business case. Fronde has the understanding and the technical experience to deliver compelling mobile solutions. More importantly, we have the business nous to help you develop a mobile strategy that delivers business value.

Staying in touch with your customers

Your customers are becoming more mobile and more technology savvy – so much so that they increasingly expect to use services on their mobile phone that they would traditionally access on their PC.

SMS Services

Fronde’s MessageDirect Mobile Messaging Platform provides businesses the opportunity to engage with customers instantly using text message formats. Text messages can be used for simple customer interactions, where a simple customer request can be responded to, or where a broadcast message is sent to a large customer base.

Interactive Mobile Interfaces

For businesses that want to be available no matter where their customers are, there are two options: mobile web interfaces and rich client applications.

The challenge for businesses wanting to establish a web presence for mobile customers is that the web paradigm and the mobile web paradigm are quite different. You can’t simply move your website from one realm to the next and expect it to be effective. Key considerations need to be addressed, including ensuring that the mobile website is fast, easy to use and easy to navigate from within the constraints of the mobile device.

The next step beyond mobile web solutions is to deploy rich clients to mobile devices – for example, Java applications. These give enhanced usability, efficiency and security over mobile web solutions and allow customers to maximise the services available through a mobile channel. Fronde’s Bank Anywhere mobile banking client is an example of such a solution.